Let’s see how to fix Netflix not working on Android TV issues.
Fix Netflix Not Working on Android TV
Before we get to that, though, you should make sure that the device you’re using Netflix on has been certified by Netflix. For streaming paid on-demand video, devices have to support certain certifications called Widevine DRM certification. While most devices have it, some don’t. Netflix even has its own certification process after this. If your device was previously capable of streaming Netflix content, you don’t need to worry about the certification. There can be many reasons for an app to stop working on your Android TV. Since it’s difficult for us to know what exactly went wrong with your particular app, here are some general steps you can take to fix Netflix not working on TV.
Reload Netflix App
On your Android smartphone, there are various ways you can force Netflix to close so that you can open it again and reload it. On Android TV, it’s not so easy. But you can still reload Netflix. Try using Netflix again. If that doesn’t work, you may have to try the steps below.
Restart Your Android TV
Reboot it, it is a joke on the first episode of the show IT Crowd, but it’s a good joke for a reason. Very often, whatever problem you’re facing can simply be fixed by rebooting the device. Your Android TV might not be so different.
Update Netflix App
If you’re not on the latest version of the Netflix app, it is usually not a problem. Sometimes, however, it could become an issue. This is especially true if there was a known bug that Netflix may have solved with an update. If you did have a pending Netflix update, open Netflix again once it has been updated and see if it works.
Update Your TV Software
Netflix not working on TV could also be due to the software on your device. Remember we talked about the Netflix certification before? It is possible now to push that certification via a software update. So, it is possible that your device manufacturer may not have included the certification necessary to run Netflix originally, but has issued an update for it. Once the update is installed, your device may reboot. Open Netflix and see if it works now.
Clear Netflix Cache
Sometimes an app can stop working because of a corrupt cache. The cache is a small amount of data that the app stores locally so that it doesn’t have to pull it from a server every time. This makes the app faster, but in case of a corrupt cache, it can also make it unusable. Go back and open Netflix and see if that works.
Clear Netflix Data
Just as before, the problem could be in the app’s local data. If simply clearing the cache doesn’t work, you may have to try this as well. This will also sing you out of Netflix. So, open the app again, sign in and see if Netflix not working has been fixed. If none of the above methods work, you might have to contact your network provider or even your TV manufacturer. But hopefully, your Netflix not working on TV issue isn’t so deep and one of these methods will fix it.
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